Policy

Institution Service Terms — First Release

Basic conditions for teacher supply and teaching operations services

First-release document

This is a first-release policy notice, not a signed contract or legal advice. Signed institution agreements and orders govern live transactions and will be professionally reviewed where appropriate.

  1. Agreement: signed institution service terms, confirmed orders, price schedules, and applicable policies govern live cooperation. This page is a first-release review draft and does not replace signed documents.
  2. Scope: the first release covers standard 60-minute one-to-one English teacher services and workspace functions for purchases, learners, teachers, scheduling, hours, branding, teams, reports, and support.
  3. Accounts: accounts are for approved users only and credentials must not be shared. Institutions must promptly remove departed or unauthorized users. Sign-ins, permissions, and sensitive actions may be recorded.
  4. Purchase tiers: first-release institution purchase prices are provisionally USD 20, USD 25, or USD 30 per 60-minute teacher-service hour. Teacher tier and availability are confirmed in the order and workspace. Minimum purchase is 20 hours.
  5. Payment and credit: the institution pays the LingoDos Inc Mercury USD account stated on the invoice and bears transfer fees. Hours are credited only after cleared funds are manually verified and a ledger record is created.
  6. Validity: credited hours have a 12-month first-release validity period. The starting date and any extension must be stated in the order. Unused hours do not automatically create a cash-refund right.
  7. Teachers and courses: the first cohort is limited to approved teachers and existing courses made available to the institution. Institutions choose public display scope but may not alter verified identity or experience facts or see internal teacher cost.
  8. Institution duties: the institution handles sales, retail price, parent collection, local customer service, and truthful operator, payee, privacy, and responsibility disclosures in its marketing, checkout, and agreements.
  9. Suspension: unpaid balances, account abuse, unlawful material, data exposure, security risk, or serious delivery interference may result in limited or suspended access with appropriate records and a remedy process.
  10. Intellectual property: each party retains its existing brands, content, software, and data. Teacher profiles, platform code, course content, and the other party’s brand may not be copied or misrepresented without written permission.
  11. Liability and disputes: live terms must define service interruption, third-party networks, force majeure, indirect loss, liability limits, governing law, and forum. Counsel must finalize these items for the contracting entity.

Updated: August 28, 2026